Terms of Service By “Freemeals2u”
Last updated on 03/26/2022
I. Acceptance of terms
Thank you for using “freemeals2u”. These Terms of Service (the "Terms") are intended to make
you aware of your legal rights and responsibilities with respect to your access to and use of the
“Freemeals2u” website at www.freemeals2u.com (the "Site") and any related mobile or software
applications ("Freemeals2u Platform") including but not limited to delivery of information via
the website whether existing now or in the future that link to the Terms (collectively, the
"Services").
These Terms are effective for all existing and future “Freemeals2u” customers, including
but without limitation to users having access to 'restaurant business page' to manage their
claimed business listings.
Please read these Terms carefully. By accessing or using the Freemeals2u Platform, you are
agreeing to these Terms and concluding a legally binding contract with “Freemeals2u LLC”
(hereinafter collectively referred to as "Freemeals2u"). You may not use the Services if you do
not accept the Terms or are unable to be bound by the Terms. Your use of the Freemeals2u
Platform is at your own risk, including the risk that you might be exposed to content that is
objectionable, or otherwise inappropriate.
To use the Services, you must first agree to the Terms. You can accept the Terms by:
Clicking to accept or agree to the Terms, where it is made available to you by
“Freemeals2u” in the user interface for any Service; or
Using the Services. In this case, you understand and agree that “Freemeals2u” will treat
your use of the Services as acceptance of the Terms from that point onwards.
II. Definitions
Customer
"Customer" or "You" or "“Your" refers to you, as a customer of the Services. A customer is
someone who accesses or uses the Services for the purpose of sharing, displaying, hosting,
publishing, transacting, or uploading information or views or pictures and includes other persons
jointly participating in using the Services including without limitation a user having access to
'restaurant business page' to manage claimed business listings or otherwise.
Content
"Content" will include (but is not limited to) reviews, images, photos, audio, video, location data,
nearby places, and all other forms of information or data. "Your content" or "Customer Content"
means content that you upload, share, or transmit to, through or in connection with the Services,
such as likes, ratings, reviews, images, photos, messages, chat communication, profile
information, or any other materials that you publicly display or displayed in your account profile.
"Freemeals2u Content" means content that “Freemeals2u”creates and make available in
connection with the Services including, but not limited to, visual interfaces, interactive features,
graphics, design, compilation, computer code, products, software, aggregate ratings, reports and
other usage-related data in connection with activities associated with your account and all other
elements and components of the Services excluding Your Content and Third Party Content.
"Third Party Content" means content that comes from parties other than “Freemeals2u” or its
customers and is available on the Services.
Restaurant(s)
"Restaurant" means the restaurants listed on “Freemeals2u” Platform.
Merchant(s)
Merchant means the merchant(s) listed on the “Freemeals2u” Platform and offering its Nutrition
Products (defined herein below) to the Customers.
III. Eligibility to use the services
1. You hereby represent and warrant that you are at least eighteen (18) years of age or above
and are fully able and competent to understand and agree the terms, conditions,
obligations, affirmations, representations, and warranties set forth in these Terms.
2. Compliance with Laws. You are following all laws and regulations in the country in
which you live when you access and use the Services. You agree to use the Services only
in compliance with these Terms and applicable law, and in a manner that does not violate
our legal rights or those of any third party (or parties).
IV. Changes to the terms
“Freemeals2u” may vary or amend or change or update these Terms, from time to time entirely
at its own discretion. You shall be responsible for checking these Terms from time to time and
ensure continued compliance with these Terms. Your use of Freemeals2u” Platform after any
such amendment or change in the Terms shall be deemed as your express acceptance to such
amended/changed terms and you also agree to be bound by such changed/amended Terms.
V. Translation of the terms
“Freemeals2u” may provide a translation of the English version of the Terms into other
languages. You understand and agree that any translation of the Terms into other languages is
only for your convenience and that the English version shall govern the terms of your
relationship with “Freemeals2u”. Furthermore, if there are any inconsistencies between the
English version of the Terms and its translated version, the English version of the Terms shall
prevail over others.
VI. Provision of the services being offered by “Freemeals2u”
1. “Freemeals2u”is constantly evolving to provide the best possible experience and
information to its customers. You acknowledge and agree that the form and nature of the
Services which “Freemeals2u” provides, may require affecting certain changes in it,
therefore, “Freemeals2u” reserves the right to suspend/cancel, or discontinue any or all
products or services at any time without notice, make modifications and alterations in any
or all of its contents, products and services contained on the site without any prior notice.
2. We, the software, or the software application store that makes the software available for
download may include functionality to automatically check for updates or upgrades to the
software. Unless your device, its settings, or computer software does not permit
transmission or use of upgrades or updates, you agree that we, or the applicable software
or software application store, may provide notice to you of the availability of such
upgrades or updates and automatically push such upgrade or update to your device or
computer from time-to-time. You may be required to install certain upgrades or updates
to the software to continue to access or use the Services, or portions thereof (including
upgrades or updates designed to correct issues with the Services). Any updates or
upgrades provided to you by us under the Terms shall be considered part of the Services.
3. You acknowledge and agree that if “Freemeals2u” disables access to your account, you
may be prevented from accessing the Services, your account details or any files or other
content, which is contained in your account.
4. You acknowledge and agree that while “Freemeals2u” may not currently have set a fixed
upper limit on the number of transmissions you may send or receive through the Services,
“Freemeals2u” may set such fixed upper limits at any time, at “Freemeals2u” discretion.
5. In our effort to continuously improve the “Freemeals2u” Platform and Services, we
undertake research and conduct experiments from time to time on various aspects of the
Services and offerings, including our apps, websites, user interface and promotional
campaigns. As a result of which, some Customers may experience features differently
than others at any given time. This is for making the “Freemeals22u” Platform better,
more convenient and easier to use, improving Customer experience, enhancing the safety
and security of our services and offerings and developing new services and features.
6. By using “Freemeals2u” ‘s Services you agree to the following disclaimers:
o The Content on these Services is for informational purposes only. “Freemeals2u
denies any liability for any information that may have become outdated since the
last time the piece of information was updated. “Freemeals2u” reserves the right
to make changes and corrections to any part of the Content on these Services at
any time without prior notice. “Freemeals2u” does not guarantee the quality of the
Goods, the prices listed in menus or the availability of all menu items at any
Restaurant/Merchant. Unless stated otherwise, all pictures and information
contained on these Services; are believed to be owned by or licensed to
“Freemeals2u”. Please email a takedown request (by using the "Contact Us" link
on the home page) to the webmaster if you are the copyright owner of any
Content on these Services and you think the use of the above material violates
Your copyright in any way. Please indicate the exact URL of the webpage in your
request. All images shown here have been digitized by “Freemeals2u”. No other
party is authorized to reproduce or republish these digital versions in any format
whatsoever without the prior written permission of “Freemeals2u”.
o Any certification, licenses or permits ("Certification") or information in regard to
such Certification that may be displayed on the Restaurant's listing page or
Nutrition Products’ listing on the “Freemeals2u” Platform is for informational
purposes only. Such Certification is displayed by “Freemeals2u” on an 'as
available' basis that is provided to “Freemeals2u” by the Restaurant
partner(s)/Merchant(s). “Freemeals2u” does not make any warranties about the
validity, authenticity, reliability and accuracy of such Certification or any
information displayed in this regard. Any reliance by a Customer upon the
Certification or information thereto shall be strictly at such Customer's own risk
and “Freemeals2u” in no manner shall assume any liability whatsoever for any
losses or damages in connection with the use of this information or for any
inaccuracy, invalidity or discrepancy in the Certification or non-compliance of
any applicable local laws or regulations by the Restaurant partner/Merchant.
7. Freemeals2u reserves the right to charge a subscription and/or membership and/or a
convenience fee from a Customer, by giving reasonable prior notice, in respect of any
product, service or any other aspect of the “Freemeals2u” Platform anytime in future.
8. “Freemeals2u” may from time to time introduce referral and/or incentive-based programs
for its Customers (Program). These Program(s) may be governed by their respective
terms and conditions. By participating in the Program, Customers are bound by the
Program terms and conditions as well as the “Freemeals2u” Platform terms. Further,
9. “Freemeals2u” reserves the right to terminate / suspend the Customer's account and/or
credits / points earned and/or participation of the Customer in the Program if
“Freemeals2u” determines in its sole discretion that the Customer has violated the rules
of the Program and/or has been involved in activities that are in contravention of the
Program terms and/or “Freemeals2u” Platform terms or has engaged in activities which
are fraudulent / unlawful in nature. Furthermore, “Freemeals2u” reserves the right to
modify, cancel and discontinue its Program without notice to the Customer.
VII. Use of services by you or Customer
1. Freemeals2u Customer Account Including 'Claim Your Business Listing'
Access
a. You must create an account to use some of the features offered by the Services, including
without limitation to 'claim your business listing' on the Services. Use of any personal
information you provide to us during the account creation process is governed by our Privacy
Policy. You must keep your password confidential, and you are solely responsible for
maintaining the confidentiality and security of your account, all changes and updates submitted
through your account, and all activities that occur in connection with your account.
b. You may also be able to register to use the Services by logging into your account with your
credentials from certain third-party social networking sites (e.g., Facebook). You confirm that
you are the owner of any such social media account and that you are entitled to disclose your
social media login information to us. You authorize us to collect your authentication information,
and other information that may be available on or through your social media account consistent
with your applicable settings and instructions.
c. In creating an account and/or claiming your business' listing, you represent to us that all
information provided to us in such process is true, accurate and correct, and that you will update
your information as and when necessary, in order to keep it accurate. If you are creating an
account or claiming a business listing, then you represent to us that you are the owner or
authorized agent of such business. You may not impersonate someone else, create or use an
account for anyone other than yourself, provide an email address other than your own, create
multiple accounts or business listings except as otherwise authorized by us, or provide or use
false information to obtain access to a business' listing on the Services that you are not legally
entitled to claim. You acknowledge that any false claiming of a business listing may cause
“Freemeals2u” or third parties to incur substantial economic damages and losses for which you
may be held liable and accountable.
d. You are also responsible for all activities that occur in your account. You agree to notify us
immediately of any unauthorized use of your account to enable us to take necessary corrective
action. You also agree that you will not allow any third party to use your “Freemeals2u” account
for any purpose and that you will be liable for such unauthorized access.
e. By creating an account, you agree to receive certain communications in connection with
“Freemeals2u” Platform or Services. For example, you might receive comments from other
Customers or other Customers may follow the activity to do on your account. You can opt-out or
manage your preferences regarding non-essential communications through account settings.
2. Other Terms
a. To connect you to certain restaurants, we provide value added telephony services through our
phone lines, which are displayed on the specific restaurant listing page on the “Freemeals2u”
Platform, which connect directly to restaurants' phone lines. We record all information regarding
this call including the voice recording of the conversation between you, and the restaurant (for
internal billing tracking purposes and customer service improvement at the restaurant's end). If
you do not wish that your information to be recorded in such a manner, please do not use the
telephone services provided by “Freemeals2u”. You explicitly agree and permit “Freemeals2u”
to record all this information when you avail the telephony services through the “Freemeals2u”
provided phone lines on the “Freemeals2u” Platform.
b. You agree to use the Services only for purposes that are permitted by (a) the Terms and (b)
any applicable law, regulation or accepted practices or guidelines in the relevant jurisdictions.
c. You agree to use the data owned by “Freemeals2u” (as available on the Services or through
any other means like API etc.) only for personal use/purposes and not for any commercial use
(other than in accordance with 'Claim Your Business Listing' access) unless agreed to by/with
“Freemeals2u in writing.
d. You agree not to access (or attempt to access) any of the Services by any means other than the
interface that is provided by “Freemeals2u”, unless you have been specifically allowed to do so,
by way of a separate agreement with “Freemeals2u”. You specifically agree not to access (or
attempt to access) any of the Services through any automated means (including use of scripts or
web crawlers) and shall ensure that you comply with the instructions set out in any robots.txt file
present on the Services.
e. You agree that you will not engage in any activity that interferes with or disrupts the Services
(or the servers and networks which are connected to the Services). You shall not delete or revise
any material or information posted by any other Customer(s), shall not engage in spamming,
including but not limited to any form of emailing, posting, or messaging that is unsolicited.
VIII. Content
1. Ownership of “Freemeas2u” Content and Proprietary Rights
a. We are the sole and exclusive copyright owners of the Services and our Content. We also
exclusively own the copyrights, trademarks, service marks, logos, trade names, trade dress and
other intellectual and proprietary rights throughout the world (the "IP Rights") associated with
the Services and “Freemeals2u” Content, which may be protected by copyright, patent,
trademark and other applicable intellectual property and proprietary rights and laws. You
acknowledge that the Services contain original works and have been developed, compiled,
prepared, revised, selected, and arranged by us and others through the application of methods
and standards of judgment developed and applied through the expenditure of substantial time,
effort, and money and constitutes valuable intellectual property of us and such others. You
further acknowledge that the Services may contain information which is designated as
confidential by “Freemeals2u” and that you shall not disclose such information without
“Freemeals2u” 's prior written consent.
b. You agree to protect “Freemeals2u” 's proprietary rights and the proprietary rights of all others
having rights in the Services during and after the term of this agreement and to comply with all
reasonable written requests made by us or our suppliers and licensors of content or otherwise to
protect their and others' contractual, statutory, and common law rights in the Services. You
acknowledge and agree that “Freemeals2u” (or” Freemeals2u” 's licensors) own all legal right,
title and interest in and to the Services, including any IP Rights which subsist in the Services
(whether those rights happen to be registered or not, and wherever in the world those rights may
exist). You further acknowledge that the Services may contain information which is designated
as confidential by “Freemeals2u” and that you shall not disclose such information without
“Freemeals2u” 's prior written consent. Unless you have agreed otherwise in writing with
“Freemeals2u”, nothing in the Terms gives you a right to use any of “Freemeals2u” 's trade
names, trademarks, service marks, logos, domain names, and other distinctive brand features.
c. You agree not to use any framing techniques to enclose any trademark or logo or other
proprietary information of “Freemeals2u”; or remove, conceal, or obliterate any copyright or
other proprietary notice or source identifier, including without limitation, the size, cooler,
location, or style of any proprietary mark(s). Any infringement shall lead to appropriate legal
proceedings against you at an appropriate forum for seeking all available/remedies under
applicable laws of the country of violation. You cannot modify, reproduce, publicly display, or
exploit in any form or manner whatsoever any of the “Freemeals2u” 's Content in whole or in
part except as expressly authorized by “Freemeals2u”.
d. To the fullest extent permitted by applicable law, we neither warrant nor represent that your
use of materials displayed on the Services will not infringe rights of third parties not owned by or
affiliated with us. You agree to immediately notify us upon becoming aware of any claim that
the Services infringe upon any copyright trademark, or other contractual, intellectual, statutory,
or common law rights by following the instructions contained below in section XVI.
2. Your License to “Freemeals2u” Content
a. We grant you a personal, limited, non-exclusive and non-transferable license to access and use
the Services only as expressly permitted in these Terms. You shall not use the Services for any
illegal purpose or in any manner inconsistent with these Terms. You may use information made
available through the Services solely for your personal, non-commercial use. You agree not to
use, copy, display, distribute, modify, broadcast, translate, reproduce, reformat, incorporate into
advertisements and other works, sell, promote, create derivative works, or in any way exploit or
allow others to exploit any of “Freemeals2u” Content in whole or in part except as expressly
authorized by us. Except as otherwise expressly granted to you in writing, we do not grant you
any other express or implied right or license to the Services, “Freemeals2u” Content or our IP
Rights.
b. Any violation by you of the license provisions contained in this Section may result in the
immediate termination of your right to use the Services, as well as potential liability for
copyright and other IP Rights infringement depending on the circumstances.
3. “Freemeals2u” License to Your or Customer Content
In consideration of availing the Services on the “Freemeals2u” Platform and by submitting Your
Content, you hereby irrevocably grant Freemeals2u” a perpetual, irrevocable, world-wide, non-
exclusive, fully paid and royalty-free, assignable, sub-licensable and transferable license and
right to use Your Content (including content shared by any business user having access to a
'restaurant business page' to manage claimed business listings or otherwise) and all IP Rights
therein for any purpose including API partnerships with third parties and in any media existing
now or in future. By "use" we mean use, copy, display, distribute, modify, translate, reformat,
incorporate into advertisements and other works, analyze, promote, commercialize, create
derivative works, and in the case of third-party services, allow their users and others to do the
same. You grant us the right to use the name or username that you submit in connection with
Your Content. You irrevocably waive, and cause to be waived, any claims and assertions of
moral rights or attribution with respect to Your Content brought against “Freemeals2u” or its
Customers, any third-party services, and their users.
4. Representations Regarding Your or Customer Content
a. You are responsible for Your Content. You represent and warrant that you are the sole author
of, own, or otherwise control all of the rights of Your Content or have been granted explicit
permission from the rights holder to submit Your Content; Your Content was not copied from or
based in whole or in part on any other content, work, or website; Your Content was not
submitted via the use of any automated process such as a script bot; use of Your Content by us,
third party services, and our and any third party users will not violate or infringe any rights of
yours or any third party; Your Content is truthful and accurate; and Your Content does not
violate the Guidelines and Policies or any applicable laws
b. If Your Content is a review, you represent and warrant that you are the sole author of
that review; the review reflects an actual dining experience that you had; you were not paid
or otherwise remunerated in connection with your authoring or posting of the review; and
you had no financial, competitive, or other personal incentive to author or post a review
that was not a fair expression of your honest opinion.
c. You assume all risks associated with Your Content, including anyone's reliance on its quality,
accuracy, or reliability, or any disclosure by you of information in Your Content that makes you
personally identifiable. While we reserve the right to remove Content, we do not control actions
or Content posted by our customers and do not guarantee the accuracy, integrity, or quality of
any Content. You acknowledge and agree that Content posted by Customers and all liability
arising from such Content is the sole responsibility of the Customer who posted the content, and
not “Freemeals2u”.
5. Content Removal
We reserve the right, at any time and without prior notice, to remove, block, or disable access to
any Content that we, for any reason or no reason, consider to be objectionable, in violation of the
Terms or otherwise harmful to the Services or our Customers in our sole discretion. Subject to
the requirements of applicable law, we are not obligated to return any of Your Content to you
under any circumstances. Further, the Restaurant reserves the right to delete any images and
pictures forming part of Customer Content, from such Restaurant's listing page at its sole
discretion.
6. Third Party Content and Links
a. Some of the content available through the Services may include or link to materials that
belong to third parties, such as third-party reservation services or online food delivery/ordering.
Please note that your use of such third-party services will be governed by the terms of service
and privacy policy applicable to the corresponding third party. We may obtain business
addresses, phone numbers, and other contact information from third party vendors who obtain
their data from public sources.
b. We have no control over, and make no representation or endorsement regarding the accuracy,
relevancy, copyright compliance, legality, completeness, timeliness or quality of any product,
services, advertisements, and other content appearing in or linked to from the Services. We do
not screen or investigate third party material before or after including it on our Services.
c. We reserve the right, in our sole discretion and without any obligation, to make improvements
to, or correct any error or omissions in, any portion of the content accessible on the Services.
Where appropriate, we may in our sole discretion and without any obligation, verify any updates,
modifications, or changes to any content accessible on the Services, but shall not be liable for
any delay or inaccuracies related to such updates. You acknowledge and agree that
“Freemeals2u” is not responsible for the availability of any such external sites or resources, and
does not endorse any advertising, products, or other materials on or available from such web
sites or resources.
d. Third party content, including content posted by our customers, does not reflect our views or
that of our parent, subsidiary, affiliate companies, branches, employees, officers, directors, or
shareholders. In addition, none of the content available through the Services is endorsed or
certified by the providers or licensors of such third-party content. We assume no responsibility or
liability for any of Your Content or any third-party content.
e. You further acknowledge and agree that “Freemeals2u”is not liable for any loss or damage
which may be incurred by you as a result of the availability of those external sites or resources,
or as a result of any reliance placed by you on the completeness, accuracy or existence of any
advertising, products or other materials on, or available from, such websites or resources.
Without limiting the generality of the foregoing, we expressly deny any liability for any
offensive, defamatory, illegal, invasive, unfair, or infringing content provided by third parties.
7. Customer Reviews
a. Customer reviews or ratings for Restaurants do not reflect the opinion of “Freemeals2u”.
“Freemeals2u” receives multiple reviews or ratings for Restaurants by Customers, which reflect
the opinions of the Customers. It is pertinent to state that each, and every review posted on
“Freemeals2u” is the opinion of the Customer/reviewer only. “Freemeals2u” is a neutral
platform, which solely provides a means of communication between Customers/reviewers
including Customers or restaurant owners/representatives with access to restaurant business
page. The advertisements published on the “Freemeals2u” Platform are independent of the
reviews received by such advertisers.
b. We are a neutral platform, and we don't arbitrate disputes, however in case if someone writes a
review that the restaurant does not consider to be true, the best option for the restaurant
representative would be to contact the reviewer or post a public response in order to clear up any
misunderstandings. If the Restaurant believes that any particular Customer's review violates any
of the “Freemeals2u” ‘s policies, the restaurant may write to us at support@freemeals2u.com,
bring such violation to our attention. “Freemeals2u” may remove the review in its sole discretion
if review is in violation of the Terms, or content guidelines and policies or otherwise harmful to
the Services
IX. Content guidelines and privacy policy
1. Content Guidelines
You represent that you have read, understood, and agreed to our Guidelines and Polices related
to Content
2. Privacy Policy
You represent that you have read, understood, and agreed to our Privacy Policy. Please note that
we may disclose information about you to third parties or government authorities if we believe
that such a disclosure is reasonably necessary to (i) take action regarding suspected illegal
activities; (ii) enforce or apply our Terms and Privacy Policy; (iii) comply with legal process or
other government inquiry, such as a search warrant, subpoena, statute, judicial proceeding, or
other legal process/notice served on us; or (iv) protect our rights, reputation, and property, or that
of our Customers, affiliates, or the general public
X. Restrictions on use
1. Without limiting the generality of these Terms, in using the Services, you specifically
agree not to post or transmit any content (including review) or engage in any activity that,
in our sole discretion:
a. Violate our Guidelines and Policies.
b. Is harmful, threatening, abusive, harassing, tortious, indecent, defamatory,
discriminatory, vulgar, profane, obscene, libelous, hateful, or otherwise objectionable,
invasive of another's privacy, relating or encouraging money laundering or gambling.
c. Constitutes an inauthentic or knowingly erroneous review, or does not address the
goods and services, atmosphere, or other attributes of the business you are reviewing.
d. Contains material that violates the standards of good taste or the standards of the
Services.
e. Violates any third-party right, including, but not limited to, right of privacy, right of
publicity, copyright, trademark, patent, trade secret, or any other intellectual property or
proprietary rights.
f. Accuses others of illegal activity or describes physical confrontations.
g. Alleges any matter related to health code violations requiring healthcare department
reporting. Refer to our Guidelines and Policies for more details about health code
violations.
h. Is illegal, or violates any federal, state, or local law or regulation (for example, by
disclosing or trading on inside information in violation of securities law).
i. Attempts to impersonate another person or entity.
j. Disguises or attempts to disguise the origin of Your Content, including but not limited
to by: (1) submitting Your Content under a false name or false pretenses; or (ii)
disguising or attempting to disguise the IP address from which Your Content is
submitted.
k. Constitutes a form of deceptive advertisement or causes, or is a result of, a conflict of
interest.
l. Is commercial in nature, including, but not limited to spam, surveys, contests, pyramid
schemes, postings or reviews submitted or removed in exchange for payment, postings or
reviews submitted or removed by or at the request of the business being reviewed, or
other advertising materials.
m. Asserts or implies that Your Content is in any way sponsored or endorsed by us.
n. Contains material that is not in English or, in the case of products or services provided
in foreign languages, the language relevant to such products or services.
o. Falsely states, misrepresents, or conceals your affiliation with another person or entity.
p. Accesses or uses the account of another customer without permission.
q. Distributes computer viruses or other code, files, or programs that interrupt, destroy, or
limit the functionality of any computer software or hardware or electronic
communications equipment.
r. Interferes with, disrupts, or destroys the functionality or use of any features of the
Services, or the servers or networks connected to the Services.
s. "Hacks" or accesses without permission our proprietary or confidential records, records
of another Customer, or those of anyone else.
t. Violates any contract or fiduciary relationship (for example, by disclosing proprietary
or confidential information of your employer or client in breach of any employment,
consulting, or non-disclosure agreement).
u. Decompiles, reverse engineers, disassembles or otherwise attempts to derive source
code from the Services.
v. Removes, circumvents, disables, damages, or otherwise interferes with security-related
features, or features that enforce limitations on use of, the Services.
w. Violates the restrictions in any robot exclusion headers on the Services, if any, or
bypasses or circumvents other measures employed to prevent or limit access to the
Services.
x. Collects, accesses, or stores personal information about other Customers of the
Services.
y. Is posted by a bot.
z. Harms minors in any way.
aa. Threatens the unity, integrity, defense, security, or sovereignty of the country of use,
friendly relations with foreign states, or public order or causes incitement to the
commission of any cognizable offence or prevents investigation of any offence or is
insulting any other nation.
ab. Modifies, copies, scrapes, or crawls, displays, publishes, licenses, sells, rents, leases,
lends, transfers or otherwise commercialize any rights to the Services or Our Content; or
ac. Attempts to do any of the foregoing.
ad. is patently false and untrue, and is written or published in any form, with the intent to
mislead or harass a person, entity, or agency for financial gain or to cause any injury to
any person.
2. You acknowledge that “Freemeals2u” has no obligation to monitor your or anyone
else's access to or use of the Services for violations of the Terms, or to review or edit
any content. However, we have the right to do so for the purpose of operating and
improving the Services (including without limitation for fraud prevention, risk
assessment, investigation, and customer support purposes), to ensure your compliance
with the Terms and to comply with applicable law or the order or requirement of legal
process, a court, consent decree, administrative agency, or other governmental body
3. You hereby agree and assure “Freemeals2u” that the “Freemeals2u” Platform/Services
shall be used for lawful purposes only and that you will not violate laws, regulations,
ordinances, or other such requirements of any applicable Central, Federal State or local
government or international law(s). You shall not upload, post, email, transmit or
otherwise make available any unsolicited or unauthorized advertising, promotional
materials, junk mail, spam mail, chain letters or any other form of solicitation, encumber
or suffer to exist any lien or security interest on the subject matter of these Terms or to
make any representation or warranty on behalf of “Freemeals2u” in any form or manner
whatsoever.
4. You hereby agree and assure that while communicating on the “Freemeals2u” Platform
including but not limited to giving cooking instructions to the Restaurants,
communicating with our support agents on chat support or with the Delivery Partners,
through any medium, You shall not use abusive and derogatory language and/or post any
objectionable information that is unlawful, threatening, defamatory, or obscene. In the
event you use abusive language and/or post objectionable information, “Freemeals2u”
reserves the right to suspend the chat support service and/or block your access and usage
of the “Freemeals2u” Platform, at any time with or without any notice.
5. Any Content uploaded by you, shall be subject to relevant laws of the country of use and
may be disabled, or and may be subject to investigation under applicable laws. Further, if
you are found to be in non-compliance with the laws and regulations, these terms, or the
privacy policy of the :Freemeals2u” Platform, “Freemeals2u” shall have the right to
immediately block your access and usage of the Freemeals2u” Platform and
“Freemeals2u” shall have the right to remove any non-compliant content and or comment
forthwith, uploaded by you and shall further have the right to take appropriate recourse to
such remedies as would be available to it under various statutes.
XI. Customer feedback
1. If you share or send any ideas, suggestions, changes or documents regarding
“Freemeals2u” ’s existing business ("Feedback"), you agree that (1) your Feedback does
not contain the confidential, secretive or proprietary information of third parties, (ii)
“Freemeals2u” is under no obligation of confidentiality with respect to such Feedback,
and shall be free to use the Feedback on an unrestricted basis (iii) “Freemeals2u” may
have already received similar Feedback from some other Customer or it may be under
consideration or in development, and (iv) By providing the Feedback, you grant us a
binding, non-exclusive, royalty-free, perpetual, global license to use, modify, develop,
publish, distribute and sublicense the Feedback, and you irrevocably waive, against
“Freemeals2u” and its Customers any claims/assertions, whatsoever of any nature, with
regard to such Feedback.
2. Please provide only specific Feedback on “Freemeals2u” 's existing products or
marketing strategies; do not include any ideas that “Freemeals2u” 's policy will not
permit it to accept or consider.
3. Notwithstanding the abovementioned clause, “Freemeals2u” or any of its employees do
not accept or consider unsolicited ideas, including ideas for new advertising campaigns,
new promotions, new or improved products or technologies, product enhancements,
processes, materials, marketing plans or new product names. Please do not submit any
unsolicited ideas, original creative artwork, suggestions, or other works ("Submissions")
in any form to “Freemeals2u” or any of its employees.
4. The purpose of this policy is to avoid potential misunderstandings or disputes when
“Freemeals2u” 's products or marketing strategies might seem similar to ideas submitted
to “Freemeals2u”. If, despite our request to not send us your ideas, you still submit them,
then regardless of what your letter says, the following terms shall apply to your
Submissions.
5. Terms of Idea Submission
You agree that: (1) your Submissions and their Contents will automatically become the
property of “Freemeals2u”, without any compensation to you; (2) “Freemeals2u” may
use or redistribute the Submissions and their contents for any purpose and in any way; (3)
there is no obligation for “Freemeals2u” to review the Submission; and (4) there is no
obligation to keep any Submissions confidential.
XII. Advertising
1. Some of the Services are supported by advertising revenue and may display
advertisements and promotions. These advertisements may be targeted to the content of
information stored on the Services, queries made through the Services or other
information. The manner, mode, and extent of advertising by “Freemeals2u” on the
Services are subject to change without specific notice to you. In consideration for
“Freemeals2u” granting you access to and use of the Services, you agree that
“Freemeals2u” may place such advertising on the Services.
2. Part of the site may contain advertising information or promotional material, or other
material submitted to” Freemeals2u” by third parties or Customers. Responsibility for
ensuring that material submitted for inclusion on the “Freemeals2u” Platform or mobile
apps complies with applicable international and national law is exclusively on the party
providing the information/material. Your correspondence or business dealings with, or
participation in promotions of, advertisers other than “Freemeals2u” found on or through
the “Freemeals2u” Platform and or mobile apps, including payment and delivery of
related goods or services, and any other terms, conditions, warranties, or representations
associated with such dealings, shall be solely between you and such advertiser.
“Freemeals2u” will not be responsible or liable for any error or omission, inaccuracy in
advertising material or any loss or damage of any sort incurred as a result of any such
dealings or as a result of the presence of such other advertiser(s) on the “Freemeals2u”
Platform and mobile application.
3. For any information related to a charitable campaign ("Charitable Campaign") sent to
Customers and/or displayed on the “Freemeals2uPlatform where Customers have an
option to donate money by way of (a) payment on a third-party website; or (b) depositing
funds to a third-party bank account, “Freemeals2u”is not involved in any manner in the
collection or utilization of funds collected pursuant to the Charitable Campaign.
“Freemeals2u” does not accept any responsibility or liability for the accuracy,
completeness, legality, or reliability of any information related to the Charitable
Campaign. Information related to the Charitable Campaign is displayed for informational
purposes only and Customers are advised to do an independent verification before taking
any action in this regard.
XIII. Additional Terms and Conditions for Customers using
the various services offered by “”Freemeals2u”:
1. ONLINE ORDERING:
a. “Freemeals2u” provides online ordering services by entering contractual arrangements with
restaurant partners (“Restaurant Partners”) and Stores (as defined below) on a principal-to-
principal basis for the purpose of listing their menu items or the Products (as defined below) for
online ordering by the Customers on the “Freemeals2u” Platform.
b. The Customers can access the menu items or Products listed on the “Freemeals2u” Platform
and place online orders against the Restaurant Partner(s)/Store(s) through “Freemeals2u”.
c. Your request to order food and beverages or Products from a Restaurant Partner or a Store
page on the “Freemeals2uPlatform shall constitute an unconditional and irrevocable
authorization issued in favor of “Freemeals2u” to place online orders for food and beverages or
Products against the Restaurant Partner(s)/Store(s) on your behalf.
d. Delivery of an order placed by you through the “Freemeals2u” Platform may either be
undertaken directly by the Restaurant Partner or the Store against whom you have placed an
order or facilitated by “Freemeals2u” through a third-party who may be available to provide
delivery services to you (“Delivery Partners”). In both these cases, “Freemeals2u” is merely
acting as an intermediary between you and the Delivery Partners, or you and the Restaurant
Partner or the Store, as the case may be.
e. The acceptance by a Delivery Partner of undertaking delivery of your order shall constitute a
contract of service under the Consumer Protection Act, 2019 or any successor legislations,
between you and the Delivery Partner, to which:” Freemeals2u” is not a party under any
applicable law. It is clarified that “Freemeals2u” does not provide any delivery or logistics
services and only enables the delivery of food and beverages or Products ordered by the
Customers through the “Freemeals2u” Platform by connecting the Customers with the Delivery
Partners or the Restaurant Partners or the Store, as the case may be.
f. Where “Freemeals2u” is facilitating delivery of an order placed by you,: Freemeals2u” shall
not be liable for any acts or omissions on part of the Delivery Partner including deficiency in
service, wrong delivery of order, time taken to deliver the order, order package tampering, etc.
g. You may be charged a delivery fee for delivery of your order by the Delivery Partner or the
Restaurant Partner or the Store, as the Delivery Partner or the Restaurant Partner or the Store
may determine (“Delivery Charges"). You agree that “Freemeals2u” is authorized to collect, on
behalf of the Restaurant Partner or the Delivery Partner or the Store, the Delivery Charges for the
delivery service provided by the Restaurant Partner or the Store or the Delivery Partner, as the
case may be. The Delivery Charges may vary from order to order, which may be determined on
multiple factors which shall include but not be limited to Restaurant Partner / Store, order value,
distance, time of the day. : Freemeals2u” will inform you of the Delivery Charges that may apply
to you, provided you will be responsible for Delivery Charges incurred for your order regardless
of your awareness of such Delivery Charges.
h. In addition to the Delivery Charges, you may also be charged an amount towards delivery
surge for delivery of your order facilitated by the Delivery Partner or the Restaurant Partner or
the Store, which is determined on the basis of various factors including but not limited to
distance covered, time taken, demand for delivery, real time analysis of traffic and weather
conditions, seasonal peaks or such other parameters as may be determined from time to time
(Delivery Surge"). You agree that: Freemeals2u” is authorized to collect, on behalf of the
Restaurant Partner or the Delivery Partner or the Store, the Delivery Surge for the delivery
service provided by the Restaurant Partner or the Store or the Delivery Partner, as the case may
be. The Delivery Surge may vary from order to order, which may be determined on multiple
factors which shall include but not be limited to Restaurant Partner / Store, order value, distance,
demand during peak hours. :” Freemeals2u” will use reasonable efforts to inform you of the
Delivery Surge that may apply to you, provided you will be responsible for the Delivery Surge
incurred for your order regardless of your awareness of such Delivery Surge.
i. In respect of the order placed by You, “Freemeals2u” shall issue documents like order
summary, tax invoices, etc. as per the applicable legal regulations and common business
practices.
A. Online Ordering with Restaurant Partners:
a. All prices listed on the “Freemeals2u” Platform are provided by the Restaurant Partner at the
time of publication on the “Freemeals2u” Platform and have been placed as received from the
Restaurant Partner. While we take great care to keep them up to date, the final price charged to
you by the Restaurant Partner may change at the time of delivery. In the event of a conflict
between price on the “Freemeals2u” Platform and price charged by the Restaurant Partner, the
price charged by the Restaurant Partner shall be deemed to be the correct price except Delivery
Charge of “Freemeals2u”.
i. Delay on the Promise Time is for unforeseen reasons e.g., strikes, natural disaster, Restaurant
Partner’s inability to provide the Order.
ii. You change, edit, modify, or cancel such Order or do any such act that has the effect of
changing, editing or modifying such order including but not limited to adding or changing the
items ordered, receiving delivery at a location other than the one indicated at the time of placing
of the order etc.
iii. You indulge in actions intended to delay the order including but not limited to asking the
Delivery Partner to delay the Order, becoming unresponsive on call etc.
iv. The order is a bulk order (as per “Freemeals2u” ’s standard order size)
.
b. “Freemeals2u” Gift
i. You may place an online order with a Restaurant Partner to be delivered to someone else, your
loved ones (may or may not be a “Freemeals2u” customer) (“Gift Recipient”) as a gift (“Gift
Order”). ii. To place a Gift Order, you will be required to provide the Gift Recipient’s contact
details, such as name, phone number, address or any other information that may be reasonably
required (“Contact Information”) to enable the Restaurant Partner, Delivery Partner deliver the
Gift Order.
iii. By availing “Freemeals2u” Gift feature; You warrant and represent that You have obtained
the Gift Recipient’s consent to provide “Freemeals2u’ with the Contact Information. You hereby
further warrant and represent to indemnify and hold “Freemeals2u”, its directors, employees,
affiliates and subsidiaries and their respective directors, employees, harmless against any claims
or disputes initiated by the Gift Recipient whose Contact Information was provided by You for
the purpose of placing the Gift Order.
iv. By placing a Gift Order, you hereby irrevocably undertake to be responsible for any refusal
made by the Gift Recipient or for any prejudice suffered by the latter or “Freemeals2u”.
v. In case the Gift Recipient is, non-contactable, the Restaurant Partner, Delivery Partner or we
may contact You for further assistance.
vi. You may send a message with the Gift order which we will endeavor to deliver, however
sometimes, the message can’t be sent.
vii. You will not be charged any additional payment for Gift Order. All charges will be in a
similar manner as for a regular placed online order.
viii. In the event, the Gift Recipient wishes to raise any issue with regard to the Gift Order, they
can do so by requesting you to do it or via the chat support on the “Freemeals2u” Platform or
write to us at support@freemeals2u.com.
ix. Any refund on the Gift order shall be provided to the sender and the Gift Recipient shall not
receive any benefit.
x. All other terms and conditions for online ordering provided herein under clause XIII[1] shall
apply as is.
D. General Terms and Conditions
a. “Freemeals2u” is not a manufacturer, seller or distributor of food and beverages or Products
and merely places an order against the Restaurant Partner(s)/Store(s) on behalf of the Customers
pursuant to the unconditional and irrevocable authority granted by the Customers to
“Freemeals2u”, and facilitates the sale and purchase of food and beverages or Products between
Customers and Restaurant Partners/Store(s), under the contract for sale and purchase of food and
beverages or Products between the Customers and Restaurant Partners/Store(s).
b. “Freemeals2u” shall not be liable for any acts or omissions on part of the Restaurant
Partner/Store(s) including deficiency in service, wrong delivery of order / order mismatch,
quality, incorrect pricing, deficient quantity, time taken to prepare or deliver the order, etc.
c. The Restaurant Partner(s)/Store(s) shall be solely responsible for any warranty/guarantee of
the food and beverages, or Products sold to the Customer and in no event shall be the
responsibility of “Freemeals2u”.
d. Please note that some of the food and beverages or Products may be suitable for certain ages
only. You should check the dish you are ordering and read its description, if provided, prior to
placing your order. “Freemeals2u” shall not be liable in the event the food and beverages, or the
Product ordered by You does not meet your dietary or any other requirements and/or restrictions.
e. While placing an order you shall be required to provide certain details, including without
limitation, contact number and delivery address. You agree to take particular care when
providing these details and warrant that these details are accurate and complete at the time of
placing an Order. By providing these details, you express your acceptance of “Freemeals2u” 's
terms and privacy policies.
f. You or any person instructed by you shall not resell food and beverages or Products purchased
via the “Freemeals2u” Platform.
g. The total price for food ordered, including the Delivery Charges and other charges, will be
displayed on the “Freemeals2u” Platform when you place your order, which may be rounded up
to the nearest amount. Customers shall make full payment towards such food or Products ordered
via the “Freemeals2u” Platform.
h. Any amount that may be charged to you by “Freemeals2u” over and above the order value,
shall be inclusive of applicable taxes.
i. Delivery periods/Takeaway time quoted at the time of ordering are approximate only and may
vary.
j. Personal Promo code can only be used by You subject to such terms and conditions set forth
by “Freemeals2u” from time to time.
l. Cancellation and refund policy:
i. You acknowledge that (1) your cancellation, or attempted or purported cancellation of an order
or (2) cancellation due to reasons not attributable to “Freemeals2u” , that is, in the event you
provide incorrect particulars, contact number, delivery address etc., or that you were
unresponsive, not reachable or unavailable for fulfillment of the services offered to you, shall
amount to breach of your unconditional and irrevocable authorization in favor of “Freemeals2u”
to place that order against the Restaurant Partners/Store(s) on your behalf (“Authorization
Breach"). In the event you commit an Authorization Breach, you shall be liable to pay the
liquidated damages of an amount equivalent to the order value. You hereby authorize
“Freemeals2u” to deduct or collect the amount payable as liquidated damages through such
means as “Freemeals2u” may determine in its discretion, including without limitation, by
deducting such amount from any payment made towards your next Order
ii. There may be cases where “Freemeals2u” is either unable to accept your order or cancels the
order, due to reasons including without limitation, technical errors, unavailability of the item(s)
ordered, or any other reason attributable to “Freemeals2u”, Restaurant Partner/Store or Delivery
Partner. In such cases, “Freemeals2u” shall not charge a cancellation charge from you. If the
order is cancelled after payment has been charged and you are eligible for a refund of the order
value or any part thereof, the said amount will be reversed to you.
iii. No replacement / refund / or any other resolution will be provided without Restaurant
Partner’s/Store(s)’ permission.
iv. Any complaint, with respect to the order which shall include instances but not be limited to
food spillage, foreign objects in food, delivery of the wrong order or food and beverages or
Products, poor quality, You will be required to share the proof of the same before any resolution
can be provided.
v. You shall not be entitled to a refund in case instructions placed along with the order are not
followed in the form and manner You had intended. Instructions are followed by the Restaurant
Partner /Store on a best-efforts basis.
vi. All refunds shall be processed in the same manner as they are received, unless refunds have
been provided to You in the form of credits, refund amount will reflect in your account based on
respective banks policies.
3. “Freemeals2u” Loyalty Reward
“Freemeals2u” Loyalty Reward: is a membership-based program available in select areas
which allows its members to avail benefits on dine in and online ordering offered by a host of
restaurants partnered with ("Partner Restaurants").
. You will be responsible to pay the Partner Restaurant(s) all costs and charges payable for all the
other items for which you have placed an Order and which are not covered under the Discount
and/or Offer.
a. There is no limit on the number of times the Discount and/or Offer can be availed in a day.
b. The Partnered Restaurant(s) offering ‘Freemeals2u” for home delivery may differ from
Partnered Restaurants offering “Freemeals2u” for dine out.
vi. “Freemeals2u” reserves the right to block a device and/or terminate/suspend your
“Freeemals2u” Loyalty Reward program on account of breach of these terms including any
fraudulent and suspicious activity while availing your “Freeemals2u” Loyalty Reward program.
XIV. Disclaimer of warranties, limitation of liability, and
Indemnification
1. Disclaimer of Warranties
YOU ACKNOWLEDGE AND AGREE THAT THE SERVICES ARE PROVIDED "AS IS"
AND "AS AVAILABLE" AND THAT YOUR USE OF THE SERVICES SHALL BE AT
YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW,
“Freemeals2u”, ITS AFFILIATES AND THEIR RESPECTIVE OFFICERS, DIRECTORS,
EMPLOYEES, AGENTS, AFFILIATES, BRANCHES, SUBSIDIARIES, AND LICENSORS
("Freemeals2u") DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN
CONNECTION WITH THE SERVICES INCLUDING MOBILE APPS AND YOUR USE OF
THEM. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE
“FREEMEALS2U” PARTIES MAKE NO WARRANTIES OR REPRESENTATIONS THAT
THE SERVICES HAVE BEEN AND WILL BE PROVIDED WITH DUE SKILL, CARE AND
DILIGENCE OR ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES'
CONTENT AND ASSUME NO RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR
INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF
ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF
THE SERVICES, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS
AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN, (IV) ANY
INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES,
(V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE
TRANSMITTED TO OR THROUGH THE SERVICES THROUGH THE ACTIONS OF ANY
THIRD PARTY, (VI) ANY LOSS OF YOUR DATA OR CONTENT FROM THE SERVICES
AND/OR (VII) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS
OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY
CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE
VIA THE SERVICES. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED
THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND
RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR
COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM
THE DOWNLOAD OF ANY SUCH MATERIAL. THE “FREEMEALS2U” PARTIES WILL
NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY
TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR
SERVICES. YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR
COMMUNICATIONS AND INTERACTIONS WITH OTHER CUSTOMERS OF THE
SERVICES AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR
INTERACT AS A RESULT OF YOUR USE OF THE SERVICES. NO ADVICE OR
INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM:
“FREEMEALS2U” OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY
WARRANTY NOT EXPRESSLY STATED IN THE TERMS. UNLESS YOU HAVE BEEN
EXPRESSLY AUTHORIZED TO DO SO IN WRITING BY “FREEMEALS2U”, YOU
AGREE THAT IN USING THE SERVICES, YOU WILL NOT USE ANY TRADEMARK,
SERVICE MARK, TRADE NAME, LOGO OF ANY COMPANY OR ORGANIZATION IN A
WAY THAT IS LIKELY OR INTENDED TO CAUSE CONFUSION ABOUT THE OWNER
OR AUTHORIZED USER OF SUCH MARKS, NAMES OR LOGOS.
2. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL
THE “Freemeals2u PARTIES BE LIABLE TO YOU FOR ANY DAMAGES RESULTING
FROM ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, AND/OR (II)
PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER,
RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES INCLUDING
MOBILE APP, AND/OR (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR
SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN,
AND/OR (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM
OUR SERVERS, AND/OR (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE,
WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD
PARTY, AND/OR (VI) ANY LOSS OF YOUR DATA OR CONTENT FROM THE
SERVICES, AND/OR (VII) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR
ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF
ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA
THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY
OTHER LEGAL THEORY, AND WHETHER OR NOT THE “Freemeals2u” PARTIES ARE
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND/OR (VIII) THE
DISCLOSURE OF INFORMATION PURSUANT TO THESE TERMS OR OUR PRIVACY
POLICY, AND/OR (IX) YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT
DETAILS SECURE AND CONFIDENTIAL, AND/OR (X) LOSS OR DAMAGE WHICH
MAY BE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE
AS A RESULT OF RELIANCE PLACED BY YOU ON THE COMPLETENESS,
ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY
RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY ADVERTISER OR
SPONSOR WHOSE ADVERTISING APPEARS ON THE SERVICES, AND/OR DELAY OR
FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND “Freemeals2u”S
REASONABLE CONTROL. IN NO EVENT SHALL THE Freemeals2u” PARTIES BE
LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE,
EXEMPLARY OR CONSEQUENTIAL DAMAGES WHATSOEVER, HOWEVER CAUSED
AND UNDER ANY THEORY OF LIABILITY, INCLUDING BUT NOT LIMITED TO, ANY
LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR INDIRECTLY), ANY LOSS OF
GOODWILL OR BUSINESS REPUTATION, ANY LOSS OF DATA SUFFERED, COST OF
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR OTHER INTANGIBLE
LOSS.
Indemnification
You agree to indemnify, defend, and hold harmless the “Freemeals2uParties from and against
any third party claims, damages (actual and/or consequential), actions, proceedings, demands,
losses, liabilities, costs and expenses (including reasonable legal fees) suffered or reasonably
incurred by us arising as a result of, or in connection with: (i) Your Content, (ii) your
unauthorized use of the Services, or products or services included or advertised in the Services;
(iii) your access to and use of the Services; (iv) your violation of any rights of another party; or
(v) your breach of these Terms, including, but not limited to, any infringement by you of the
copyright or intellectual property rights of any third party. We retain the exclusive right to settle,
compromise and pay, without your prior consent, all claims or causes of action which are
brought against us. We reserve the right, at your expense, to assume the exclusive defense and
control of any matter for which you are required to indemnify us, and you agree to cooperate
with our defense of these claims. You agree not to settle any matter in which we are named as a
defendant and/or for which you have indemnity obligations without our prior written consent.
We will use reasonable efforts to notify you of any such claim, action or proceeding upon
becoming aware of it.
XV. Termination of your access to the services**********
1. You can delete your account at any time by contacting us via the "Contact Us" link at the
bottom of every page or by following this process: Go to Profile > Setting > Security >
click on the 'Delete Account' button and ceasing further use of the Services.
2. We may terminate your use of the Services and deny you access to the Services in our
sole discretion for any reason or no reason, including your: (1) violation of these Terms;
or (ii) lack of use of the Services. You agree that any termination of your access to the
Services may be affected without prior notice and acknowledge and agree that we may
immediately deactivate or delete your account and all related information and/or bar any
further access to your account or the Services. If you use the Services in violation of
these Terms, we may, in our sole discretion, retain all data collected from your use of the
Services. Further, you agree that we shall not be liable to you or any third party for the
discontinuation or termination of your access to the Services
XVI. General terms
1. Interpretation:
The section and subject headings in these Terms are included for reference only and shall
not be used to interpret any provisions of these Terms.
2. Entire Agreement and Waiver:
The Terms, together with the 'Privacy Policy' and 'Guidelines and Policies', shall
constitute the entire agreement between you and us concerning the Services. No failure or
delay by us in exercising any right, power or privilege under the Terms shall operate as a
waiver of such right or acceptance of any variation of the Terms and nor shall any single
or partial exercise by either party of any right, power or privilege preclude any further
exercise of that right or the exercise of any other right, power or privilege.
3. Severability:
If any provision of these Terms is deemed unlawful, invalid, or unenforceable by a
judicial court for any reason, then that provision shall be deemed severed from these
Terms, and the remainder of the Terms shall continue in full force and effect.
4. Partnership or Agency:
None of the provisions of these Terms shall be deemed to constitute a partnership or
agency between you and: Freemeals2u” and you shall have no authority to
bind :Freemeals2u” in any form or manner, whatsoever.
5. Governing Law/Waiver:
(a) (For Customers residing in the United States: These Terms shall be governed in all
respects by the laws of the State of Georgia as they apply to agreements entered and to be
performed entirely within the State of Georgia between Georgia residents, without regard
to conflict of law provisions. You agree that any claim or dispute you may have against
“Freemeals2u” must be resolved exclusively by a state or federal court located in Atlanta,
Georgia You agree to submit to the personal jurisdiction of the courts located within
Atlanta, Georgia for the purpose of litigating all Claims that arise between You and
“Freemeals2u” .
(e) For all Customers: YOU MUST COMMENCE ANY LEGAL ACTION AGAINST
US WITHIN ONE (1) YEAR AFTER THE ALLEGED HARM INITIALLY OCCURS.
FAILURE TO COMMENCE THE ACTION WITHIN THAT PERIOD SHALL
FOREVER BAR ANY CLAIMS OR CAUSES OF ACTION REGARDING THE SAME
FACTS OR OCCURRENCE, NOTWITHSTANDING ANY STATUTE OF
LIMITATIONS OR OTHER LAW TO THE CONTRARY. WITHIN THIS PERIOD,
ANY FAILURE BY US TO ENFORCE OR EXERCISE ANY PROVISION OF THESE
TERMS OR ANY RELATED RIGHT SHALL NOT CONSTITUTE A WAIVER OF
THAT RIGHT OR PROVISION.
6. Carrier Rates may Apply:
By accessing the Services through a mobile or other device, you may be subject to
charges by your Internet or mobile service provider, so check with them first if you are
not sure, as you will be solely responsible for any such costs incurred.
7. Linking and Framing:
You may not frame the Services. You may link to the Services, if you acknowledge and
agree that you will not link the Services to any website containing any inappropriate,
profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or
information or that violates any intellectual property, proprietary, privacy, or publicity
rights. Any violation of this provision may, in our sole discretion, result in termination of
your use of and access to the Services effective immediately.
XVII. Notice of copyright infringement
“Freemeals2u” shall not be liable for any infringement of copyright arising out of materials
posted on or transmitted through the: Freemeals2u” Platform, or items advertised on the
“Freemeals2u” Platform, by end users or any other third parties. We respect the intellectual
property rights of others and require those that use the Services to do the same. We may, in
appropriate circumstances and at our discretion, remove or disable access to material on the
Services that infringes upon the copyright rights of others. We also may, in our discretion,
remove or disable links or references to an online location that contains infringing material or
infringing activity. If any Customers of the Services repeatedly infringe on others' copyrights, we
may in our sole discretion terminate those individuals' rights to use the Services If you believe
that your copyright has been or is being infringed upon by material found in the Services, you are
required to follow the below procedure to file a notification:
1. Identify in writing the copyrighted material that you claim has been infringed upon.
ii. Identify in writing the material on the Services that you allege is infringing upon copyrighted
material and provide sufficient information that reasonably identifies the location of the alleged
infringing material (for example, the username of the alleged infringer and the business listing it
is posted under).
iii. Include the following statement: "I have a good faith belief that the use of the content on the
Services as described above is not authorized by the copyright owner, its agent, or law”.
iv. Include the following statement: "I swear under penalty of perjury that the information in my
notice is accurate, and I am the copyright owner, or I am authorized to act on the copyright
owner's behalf";
v. Provide your contact information including your address, telephone number, and e-mail
address (if available);
vi. Provide your physical or electronic signature.
vii. Send us a written communication to support@freemeals2u.com
You may be subject to liability if you knowingly make any misrepresentations on a take-down
notice.
XVIII. Contact Us:
1. Details of the Company
Legal Entity Name: freemeals2u LLC
Registered Address: !!!!!!!!!!!!!!!!!!!!!!!!
Corporate Address: !!!!!!!!!!!!!!!!!!!!!!!!
Details of website and Application: www.freemeals2u.com (“Website”) and
freemeals2u” application for mobile and handheld devices
Contact Details: support@freemeals2u.com
2. Grievance Redressal Mechanism:
i. Customer Care Channels
For any order related issue, you may first reach out to us via chat support on the:
Freemeals2u” app for real time basis resolution.
You may write to us at support@freemeals2u.com and we will strive to resolve your
order related grievance within the timelines prescribed under applicable laws.
For a complaint raised on support@freemeals2u.com you will receive a unique ticket
number to track the status of your complaint.
In case you do not receive a satisfactory response from the chat support
and support@freemeals2u.com as the case maybe, you can escalate the matter to our
Grievance Officer by giving reference of the ticket number generated
from support@freemeals2u.com and we shall address your concern within an estimated
time of forty-eight (48) hours.
Please note: “Freemeals2u” does not solicit confidential information such as
OTP/CVV/PIN NUMBER/Card number either through call or mail or any other means.
Please do not reveal these details to fraudsters and imposters claiming to be calling on
“Freemeals2u” ’s behalf. You may report such suspicious activities
to support@freemeals2u.com